By JOHNSON from Riverside, CA on February 15, 2012
What does the product come with? Everything in the picture?
By Customer Service on February 17, 2012
The XY-2008 internal filter includes everything you see in the image. The unit can be driven by an air pump or a powerhead.
If you have any further questions please do not hesitate to ask.
By Gerald from Boston MA on February 28, 2012
How does this attach to the fish tank? Does it come with suction cups or does it just sit on the bottom of the tank?
By Customer Service on March 7, 2012
We apologize for the delay in response. The majority of the company was away to a trade show and we are doing our best to catch-up.
The XY-2008 internal corner filter sits on the bottom of the aquarium. For the first few days of use it will have a little buoyancy but soon after the filtration media inside the unit will become 100% water logged and sit on the bottom no problem.
If there is anything further we can do for you please let us know.
By Christopher from Queens Village on March 18, 2012
What do you need to change the filter? Do you need yo buy the filtration fiber from the pet store?
By Customer Service on March 19, 2012
The XY-2008 Internal Filter includes multiple forms of filtration media. The unit includes Ceramic Rings and small bits of gravel for Biological Filtration and Sponges and Pads of different densities for Mechanical Filtration (possibly Biological Filtration if maintained properly).
The Ceramic Rings and bits or gravel should be rinsed with aquarium water inside a fish safe container when they become laden with organics and debris.
The Sponges and Pads should be rinsed regularly to remove trapped organics and debris as well as to maximize flow through the unit. When the Sponges or Pads show signs of wear and tear they should be replaced.
If there is anything further we can do for you please lets us know.
By John cassani from Brockton, mass on January 25, 2013
If needed where can you purchase replace sponges?
By Customer Service on January 31, 2013
The IF-XY2008 is an impressive air-driven filter. For replacement pads or sponges, we advise using our coarse filter sponge as a replacement for the top most sponge, and cutting it down to size. By doing this you can get about 8-10 replacement sponges from one filter pad: http://www.truaqua.com/aquatop-cotton-filter-pad-cfp-xy-1826.html. For the middle and bottom sponge , you can replace those pieces with our white cotton filter pads and cutting those pieces to size: http://www.truaqua.com/aquatop-cotton-filter-pad-cfp-xy-1823.html. This will offer you about a year's supply of filter pads.
By Jim from Poughkeepsir, New York on September 5, 2012
Does this filter use electricity?
By Customer Service on September 7, 2012
We have received your recent product inquiry regarding AquaTop's XY-2008 internal filter. The unit itself does not have an electric cord but does require power provided by an additional unit. XY-2008 works best when installed with an Air Pump. While air is pushed through the unit and water is drawn through the unit. XY-2008 is similar to a Sponge Filter.
If you have any additional questions please do not hesitate to ask.