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Home  >  Help Center  >  Placing an Order and Payment Methods

Placing an Order and Payment Methods

Placing an Order and Payment Methods


ONLINE
Choose the Add to Cart button on any product page to purchase a product. You will then be shown the current contents of your shopping basket, where you can change the quantities or proceed to check out. To add items to your order, click the Keep Shopping link and then press "Submit Your Order" to complete your transaction.

Our web servers allow secure/encrypted data transmission using the industry standard Secure Sockets Layer (SSL) Our shopping basket system will automatically establish an SSL connection prior to the completion of your order. The truAQUA.com website is authenticated by McAfee, which is recognized as a worldwide leader in secure e-commerce payment services.

BY PHONE
Call toll-free 1-888-915-AQUA (8:00am - 4:00pm, Mon-Fri PST) to order with a credit card.

FAX
Fax your order form and credit card info to us at 714.256.8300.


Payment Method


We accept payment by
Credit card: American Express, Optima, Visa, MasterCard, Disocver
Debit cards with the MasterCard or Visa logo.
Bank Cashier's Check, Certified Check or personal check, Postal Money Order.
We don't accept C.O.D. orders.

When will my credit card be charged?
When your order is placed, we will authorize and charge your credit card. You can cancel an order at any time prior to shipment, at no cost to you, by calling toll-free 1-888-915-aqua (8:00am - 4:00pm, Mon-Fri PST)

Please contact us by email here.

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