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Security & Privacy

Security & Privacy


truAqua .com is committed to honor and respect all of our customerís individual information and privacy. The information you provide will be secure and protected to provide you a safe and great shopping experience.

Secure Ordering

  • All orders placed on truAqua .com are secure and encrypted using Secure Socket Layers (SSL) data encryption technology. Our merchant web servers use one of the industry's most secure systems available online, protecting anyone using a SSL compatible browser such as Internet Explorer, Mozilla Firefox, Netscape Navigator, etc.
  • During checkout, our servers will automatically place you in "secure" mode if supported by your browser. Most browsers will give you an indication showing that you are in a secure connection by displaying a closed lock in the status bar usually towards the bottom of the browser window. You will also notice that the displayed URL will now change from http tp https.

    E-Mail

  • truAqua .com will never use the email you provide for anything other than sending you order-related emails, shipping confirmations as well as informational newsletters/ promotions that you choose to subscribe to. We will never give away, sell, or rent your email address to anyone.
  • If you are subscribed to our mailing list and newsletter, you are welcome to opt out anytime by using the links provided in the email to cancel your subscription.
  • When you order online, you will receive confirmation e-mails and, in some cases, a follow-up e-mail asking to rate your experience

    Mailing Address

  • Your mailing address information will never be provided to any other company for marketing or use. It is strictly for truAqua.com use only.
  • On rare occasions, we may disclose specific information upon governmental request in order to assist with fraud protection or investigation.

    Use of Cookies

  • Our secure site uses "cookies" to help identify all of our returning customers and track all items that have been placed in their shopping carts. Cookies are small bits of data that your web browser stores to remember the contents of your shopping carts between visits. We use cookies to provide a smoother and quicker shopping experience. Most web browsers are defaulted to accept cookies, but if you happen to disable this feature truAqua .com will not be able to show previous items added into your shopping cart.
  • We also use cookies for site traffic information, to indicate your account login status as well as remembering your search and navigation preferences.