By Joe from NJ on January 17, 2012
Does this item fit a CF 300 Filter?
By Customer Service on January 18, 2012
Answer:
Greetings Joe,
The Replacement Input Set you have inquired about is for the CF400-UV Canister Filter and is not compatible with the hose diameter of the CF300 Canister Filter. We will soon have the Input and Output sets available for the CF300. We apologize for the delay.
If there is anything further we can do for you please do not hesitate to give us a call or shoot us an email.By Evelyn from St. Petersburg, Florida on August 24, 2012
Hello TruAqua.
My CF400 UV Canister Filter w/ UV 9W is leaking because it is missing the little plastic seal that creates an air tight seal between the water hose and the canister's housing. It into the CF filter cups. This missing plastic seal or flap snaps on and off. It came off during a routine cleaning of the canister and is lost.
Is possible to buy a replacement plastic seal/flap? Please help.
By Customer Service on August 27, 2012
Answer:
Hello Evelyn,
We have received your recent product inquiry regarding a CF Canister Filter. It is best for us to help out over the phone. We can take your order over the phone and get the part out to you the same day. Please give us a call at either number listed below and ask for Eugen or Albert. Our normal hours of business are Mon-Fri 9am-5pm PST.
1-888-915-2782
1-562-697-9860
If you have any additional questions please do not hesitate to ask.
